I am allergic to some ingredients. Can you guarantee that your other ingredients aren't contaminated?

No. Sorry. We just don’t have the space or facilities to keep all ingredients separate from each other. Every ingredient gets bottled or bagged on the same surface and we can’t guarantee that ingredients haven't been contaminated.

Why have your recipes changed since the last time I printed them?

I am constantly responding to feedback, creating new recipes and recreating old recipes, and occasionally I discover that some recipes need minor editing to make them even better and more effective. I never change the fundamental ingredients, so there is no need to worry that your favourite recipe has been altered; it is usually just an adjustment to essential oils.

What is the best way to clean up after DIY balms and butters?

I have a question about one of your recipes. What’s the best way to ask you?

Responding to all emails personally is becoming increasingly difficult, although I do try my best! I highly recommend posting your Q on my Facebook page or in my Facebook discussion group - they are both great resources on this DIY journey.

I don’t have a thermal appliance. Can I still create your recipes?

Yes, all of my recipes now have a conventional method as well.

Are your products safe for children to use?

I use these products on my children and in my opinion they are safer than majority of the stuff we find on supermarket shelves, however, I am not a medical professional so read all ingredients properly before purchasing and using on your children, and patch test/seek advice if you are doubtful. Always be cautious when using essential oils, especially on small children.

My balms and butters change consistency. Why?

Natural products with natural ingredients will liquefy in the heat and solidify in the cold. Simply cool/heat to reverse the effect.

I want to make your recipes. Where do you source your ingredients?

I sell 99% of the ingredients required to make my recipes. Visit the online shop here. Or, come and visit me at 4/47 Boranup Ave, Clarkson WA on Wednesday's from 10am - 2pm.

Which essential oils do you use?

I choose to use doTERRA and Young Living oils mainly. I do so because the quality and transparency of these companies is exceptional. Feel free to use any brand of essential oils that you feel comfortable with. I do however, advise against cheap brands that don't tell you how their crop is grown, how their oils are distilled or whether chemicals have been used in their production. I also strongly advise against using fragrance oils. Have a read of this blog on fragrance.

Tell me about the plastic packaging you use and sell.

Glass bottles and jars can be dangerous in bathrooms and around kitchen sinks. I only use no.1 PET plastic. It is deemed the safest plastic and is free from BPA. I encourage you re-use your plastic containers and store them out of direct sunlight to avoid any sort of deterioration. If you prefer to avoid all plastic, I recommend reusing old jam and condiment jars.

Note that essential oils, when properly diluted in liquids or balms and lotions, are fine in PET/HDPE plastic packaging.

We now use 100% recyclable plastic, made from sustainable resources to package our dry ingredient powders (Google "Redcycle", but it can also go in your yellow top bin). It is currently the best I can source that is durable in the post, and keeps ingredients dry and in-tact. I do apologise if this doesn't meet your expectations.